Guest experience platform for family entertainment centres
Your park stops competing on equipment.
JumpHeroez turns the attractions you already have — every one of them — into a single game. Guests play across the whole park, the game is still there when they come back, and you know who they are. So bringing them back is something you do, not something you hope for.
Trusted by
GoJump Wrocław · GoKidz Wrocław · GoJump Kraków Sikorki · GoJump Kraków Mateczny
60%
of park visitors play JumpHeroez
90%
of players want to come back and keep playing
0
apps for guests to download
Measured inside the system in working parks — not survey answers.
The problem
You know who paid. You don’t know who played.
The visit is a black box
Your booking system stops at the door. It knows a ticket was sold. It knows nothing about the ninety minutes that followed — where they went, what they used, whether they enjoyed it.
The buyer isn’t the player
You have a parent’s email address. The person who actually played is a nine-year-old you have never identified, and they are the one who decides whether the family comes back.
A contact with nothing to say to it
You hold the address but not the reason. So the only message you can send is a discount, which trains guests to wait for the next one.
The result: quiet weekdays, marketing aimed at strangers, and a park that competes on whatever it bought most recently.
The platform
One score worth beating is worth more than one more attraction.
One score runs across everything you own, so a guest moves through the park instead of committing to one thing. The visit runs longer, and the café and the shop take the difference — in your own POS, inside a month.
- 1
Booking and arrival
Connected to your booking system. The guest walks in and the park already knows them.
- 2
The guest session
The wristband is the player profile. Arrival, dwell time and zones are tracked automatically.
- 3
Play across attractions
Trampolines, interactive walls, ninja course, climbing wall — points from every attraction feed one game.
- 4
Points and rewards
One points and rewards system across the whole park, configured from your dashboard.
- 5
After the visit
Points, scores and the guest record carry on past the exit door and into the dashboard the campaigns are run from.
How it works for the guest
Simple for guests. Zero extra work for your staff.
- 1
Scan a wristband
No app to download. One scan turns a wristband into a player profile.
- 2
Play everywhere
Every attraction adds points to one park-wide game.
- 3
Climb the leaderboard
Live rankings and personal records keep kids playing — and playing longer.
- 4
Earn and return
Points become real rewards, and a concrete reason to book the next visit.
Reusable wristbands, assigned in seconds at the till. Nothing new for your team to learn.
Where the money is
Kids play more. Your park earns more.
The game doesn’t just make the visit better. It changes four numbers on your P&L.
Every zone starts working
Kids score points on every attraction, so quiet corners of the park get used — not just the two everyone queues for.
Longer visits, bigger spend
Every game counts toward their score, so guests stay longer. More time on site means more spent at the café and the shop.
Repeat visits without discounts
Kids come back to beat their score and defend their rank. That return visit costs you nothing in coupons or campaign spend.
Marketing built on real data
You know who came, when, and what they played. Win-back campaigns aimed at actual people instead of a lookalike audience.
Between visits
Last visit’s score is still there. That’s why they walk back in.
- 1Play
- 2Score
- 3Rank
- 4Reward
- 5Return
Registered once. From then on, check-in picks the game up exactly where it stopped — nothing to download.
Why parks choose us
Four reasons this works where loyalty schemes don’t.
No app, so people actually use it
Every competing scheme asks a parent to download something. We ask for a wristband scan.
It works with the kit you already own
We don’t sell you replacement attractions. We connect what’s on your floor today, whoever manufactured it.
The child asks, not the parent
Loyalty cards reward the person paying. Rankings and rewards motivate the person who decides where the family goes on Saturday.
We stay after go-live
Integration, installation, support and updates sit with us permanently. You never inherit a technical problem.
The alternatives
What else could you do about repeat visits?
| JumpHeroez | Discounts and offers | Loyalty card | Doing nothing | |
|---|---|---|---|---|
| Brings guests back | ✅ | ✅ | ⚠️ Some | ❌ |
| Cost per returning guest | Fixed, one-off | Rises every campaign | Low but weak pull | — |
| Protects your margin | ✅ | ❌ Erodes it | ⚠️ | ✅ |
| Increases dwell time and spend | ✅ | ❌ | ❌ | ❌ |
| Uses zones that sit idle | ✅ | ❌ | ❌ | ❌ |
| Gives you guest data | ✅ | ❌ | ⚠️ Partial | ❌ |
| Requires guests to install an app | ❌ No | — | Usually yes | — |
Discounting buys a return visit and gives away the margin on it. JumpHeroez buys the return visit once.
Integrations
The systems that ran separately now play together.
We connect the equipment you already own — whoever built it.
- Trampolines
- Interactive walls
- Ninja course
One game
- Climbing wall
- Soft play
- Booking system
Works with your existing kit
Trampolines, interactive walls, ninja courses, climbing walls and other digital attractions — regardless of manufacturer. Nothing gets ripped out.
One player, one score
Points from every attraction land in a single score and a single reward system, so the whole park feels like one game.
Connected to your bookings
We link to your booking and CRM system, so guest sessions start on their own. No manual setup at the desk.
Nobody else does this
No other system joins your attractions and your booking system into one guest-experience layer.
A guest you actually know
Your competitor can buy the same climbing wall. They can’t buy this.
Act while the guest is still here
Who’s in the building and what they’re playing, right now, attraction by attraction.
What every attraction is actually doing
What’s packed and what’s standing idle — by hour, by day, by attraction. Hard data for staffing and investment decisions.
Returns and remarketing
See who comes back, and export a guest list ready for a win-back campaign.
Yours to run, no IT
Games, rewards, tags and wristbands in a few clicks. Your staff run it from day one.
Proof
It already works.
These aren’t projections. They’re measured inside the system, in parks trading today.
60%
of park visitors play JumpHeroez
90%
of players want to come back and keep playing
0
apps for guests to download
Measured inside the system in working parks — not survey answers.
- GoJump Wrocław
- GoKidz Wrocław
- GoJump Kraków Sikorki
- GoJump Kraków Mateczny
Park managers rate it. Kids don’t want to leave.
“If you want to put real excitement back into your park, this is it. The kids are genuinely into it — and it works.”
Maciej TkaczCEO · GoJump Trampoline Park “Easy to use, easy to maintain. My team picked it up straight away and it hasn’t made more work for anyone.”
Agnieszka PudełkoPark Manager · Bielsko-Biała “It runs itself. No extra staff on the floor, and kids of every age take to it immediately.”
Adrianna RutkowskaPark Manager · Wrocław “The best thing we’ve added to the centre. It works just as well for the little ones as it does for teenagers.”
Kamila MroziewskaPark Manager · Kraków
Implementation
Live in days, not months.
No rebuild. No IT project on your side. We install around a park that keeps trading.
- Install
- Configure
- Train
- Go live
What you’re committing to
Where the risk sits — and it isn’t with you.
Start with part of the park
You don’t have to connect everything on day one. Begin with your two or three busiest attractions and expand once the dashboard shows you what it’s doing.
Your park never closes
Installation happens around your opening hours. You don’t trade a week of revenue for a fit-out.
The technical work stays with us
Integration, installation, updates and support are ours. There’s nothing for your team to maintain and no IT hire to make.
The guest data is yours
The database of your guests and their activity belongs to you, processed under GDPR. If you ever stop working with us, the relationship with those guests is still yours.
Questions park owners ask us
How much does it cost?
Pricing is quoted per park, because it depends on your attractions and the scope of the install. You’ll have a figure by the end of the demo call.
How long does installation take?
Days, not months. We install around a park that stays open, so you don’t lose trading time.
Do I need to replace my existing attractions?
No. JumpHeroez sits on top of the equipment you already have.
Do guests need to download an app?
No. A wristband scan is the entire sign-up — that’s what gets participation to 60%.
Does my team need technical skills?
No. One short training session covers it, and everything is managed from a single dashboard.
Can we start small and expand?
Yes. Plenty of parks start with their two or three busiest attractions and widen the system once they’ve seen the numbers.
One visit becomes a habit.
Book 30 minutes. We’ll map JumpHeroez onto your attractions and your booking system, and show you what the numbers look like for your own footfall.
No obligation. We’ll reply within one business day.